Shipping policy
Please allow 3 business days for the dispatch of your package.
Lyoca.com partners with multiple delivery carriers. A tracking number and carrier will be assigned to your order before it leaves our warehouse. Delivery timelines will be provided by the carrier and can be tracked using your tracking number.
Free Shipping for Quebec and Ontario
We offer free shipping for orders over $60 in Quebec and Ontario.
Free Shipping for other Provinces
We offer free shipping for orders above $100
Flat Rate Shipping
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Ontario and Quebec:
- $7 flat rate shipping for orders of $40 or more
- Free shipping for orders of $60 or more
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Other Provinces:
- $10 flat rate shipping for orders of $60 or more
- Free shipping for orders over $100
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Northwest Territories and Yukon:
- $10 flat rate shipping for orders of $80 or more
Damaged Shipments
If your package arrives damaged, please email info@lyoca.com with photos of the damage and your order number within 2 days of receiving your item. We want to ensure your experience with Lyoca.com is positive.